1. When is my rent due?
2. Who do I call if there is a problem?
3. Why the periodic inspections?
4. What do I have to do to the property?
5. Can I run a home business out of the property?
6. I’ve got good friends who are handy around the house; can I get them to make repairs?
7. Can I have repairs done myself and just take it off the rent?
8. We’re roommates. Can we each pay our share with a separate check?
9. If we want to stay another year what do we do?
10. How do I get my deposit back?
11. Do you keep keys in the office in case we lock ourselves out?
12. Can I let others move in with to help on the rent?
13. Can I cancel the utilities if I move out prior to my lease expiration?
When is my rent due?
Rent is due on the 1st of each month and considered late on the 5th after 5:00 p.m. You can pay online, anytime, at venture.appfolio.com/connect or send payment to 9445 Coors Blvd. #122, Albuquerque, NM 87114. DO NOT attempt to deliver your rent at any time to any location. It will not be accepted and late fees may be applied.
Who do I call if there is a problem?
All maintenance requests must be submitted by email to venturerepairs@gmail.com. A repair will be scheduled for the following Thursday. For emergencies ONLY, please contact Erica Gonzales at 505-450-5407 , Monday through Friday, 9:00 a.m. till 5:30 p.m.
Why the periodic inspections?
They are for everyone’s protection. We’re looking for little problems that can grow into big issues if not caught in time. Good examples of little problems would be wood rot or a slow leak under a sink that if not repaired can cause more extensive damage over time.
What do I have to do to the property?
Treat it as if it were your own: Keep it clean, don’t abuse the equipment, replace expendable items such as light bulbs, batteries, filters, fuses etc as needed, keep drains running freely, maintain the lawn and gutters, keep the tubs and showers caulked, report needed repairs promptly and be there for the appointment, keep the house rid of all pests, do not let pipes freeze, if animals are permitted – keep them under control, repair damage caused by guests or family members and remove any decorating you’ve done when you vacate.
Can I run a home business out of the property?
Only with written permission from the owner.
I’ve got good friends who are handy around the house; can I get them to make repairs?
No. We have licensed approved contractors who are bonded and insured.
Can I have repairs done myself and just take it off the rent?
No. If you do then you will be responsible for the entire bill.
We’re roommates. Can we each pay our share with a separate check?
No, the rent is to be paid by one check. Also, please remember, each one of you is liable for the entire rent.
If we want to stay another year what do we do?
We will contact you approximately 60 days from the end of your lease to ask your intentions. Just let us know, in writing, if you wish to stay. We then go to the owner for his/her permission to continue renting the property.
How do I get my deposit back?
You’ll get your deposit back by returning the property to us in the condition you received it. We will send you a move-out sheet with instructions. Deposits are usually returned within 30 days, depending on the jurisdiction the property is located at.
Do you keep keys in the office in case we lock ourselves out?
No. You’ll need to call a locksmith. We recommend you get an extra set made to keep on hand. We do have extra keys for emergencies but we cannot check them out to you.
Can I let others move in to help on the rent?
Not without the owners permission. If the owner does approve a sublet situation a complete rental application must be submitted, processed and approved on any potential roommate.
Can I cancel the utilities if I move out prior to my lease expiration?
No. You are responsible for all utilities until the end of your lease. You will be charged for any damage that might occur to the property caused by the lack of this necessity.
